Refund policy
Shipping & Return Policy
1. Shipping & Delivery
Standard Domestic Shipping (5–8 Business Days): $8.50
2. Processing Time
Orders are processed within 2 business days, excluding weekends and public holidays. Once shipped, a tracking number will be emailed to you.
3. Order Cancellations
Once an order is submitted, processing begins immediately and cancellations are not accepted. For questions about your order, please contact us.
4. Returns
All sales are final. We do not accept returns or exchanges.
5. Delayed Orders
If your order is delayed, you may request a cancellation for a full refund. Please note: Shipping delays caused by the carrier are not our responsibility.
Contact the carrier directly for status updates.
6. Damaged Items
We are not liable for lost or damaged packages once they are handed to the shipping carrier. If your package arrives damaged, please contact us—we’ll assist with filing a claim.
7. Contact
For any questions, reach out via our Contact page or reply to your order confirmation email. Lizkraftsdreams@gmail.com